AI Chatbot for WhatsApp Business

WhatsApp AI Chatbot That Talks to Your Customers for You

Setloop understands what each customer is asking, answers using your business information, and continues the conversation automatically.

Connect your WhatsApp Business. Setloop learns from your customer conversations and prepares your assistant for you to test.

No credit cardNothing to installOfficial Meta connection
How it works

How Does the AI Chatbot Work on WhatsApp?

Your customers keep messaging your business on WhatsApp as usual. The difference is that Setloop can handle the conversation for you.

1Connect Your WhatsApp Business

The connection is made through Meta. You do not need to install another app on your phone.

2Setloop Learns About Your Business

Setloop reads your previous customer conversations and prepares your assistant. You review and test it before it replies to anyone.

3Setloop Answers Your Customers

When someone sends a message, Setloop understands what they need and answers using your business information.

4You Stay in Control

You can monitor conversations and take over any chat whenever you want.

Conversation example

See How the AI Understands a Real Conversation

Customers do not need to follow a script. They can explain what they need naturally. Setloop understands the situation, asks for missing information and uses the answers to continue the conversation.

Customer

Do you repair tractors? Mine has been losing power and I'd like to know how much it costs.

Setloop

Yes, we work with tractor maintenance. The price depends on the issue and the model. Do you know the tractor model and what area you are in?

Customer

It's a John Deere 5075E. I'm in Johannesburg.

Setloop

Got it. A John Deere 5075E in Johannesburg. With that information, we already have what we need to move forward with the diagnostic request.

What Did Setloop Understand?

  • Identified the problem

    It understood that the tractor is losing power and that the customer is looking for maintenance.

  • Identified the equipment

    It collected the information that the tractor is a John Deere 5075E.

  • Understood the customer's location

    It identified Johannesburg and can use that information to check whether the business serves that area.

  • Asked for missing information

    Instead of giving a generic price, it asked for the tractor model and location before continuing.

  • Used the answers to continue the conversation

    After understanding the problem, tractor model and location, Setloop could move the conversation toward the diagnostic request.

What the AI can do

What Can a WhatsApp AI Chatbot Do?

Answer Customer Questions

Prices, services, opening hours, location, payment methods and other information you teach Setloop.

Ask Follow-Up Questions

If Setloop needs a date, service type, address or another detail, it can ask the customer before continuing.

Guide Customers to the Next Step

Send customers to a booking page, purchase link, quote request or another step in your sales process.

Understand Natural Messages

Customers do not need to use specific keywords or commands. They can write naturally.

Hand the Conversation Back to You

When a conversation needs personal attention, you can take over and continue it yourself.

Business knowledge

How Does the AI Know What to Say?

Before you start, you teach Setloop how your business works.

Setloop uses that information when answering customers.

If Setloop does not know something, it does not need to invent an answer.

You can teach Setloop about:

  • services you offer
  • prices
  • opening hours
  • business rules
  • payment methods
  • locations
  • important links
  • how you normally handle customers
Conversation control

You Stay in Control of Every Conversation

Setloop does not replace your access to your customers.

You can monitor conversations and personally take over any chat whenever you want.

Your customers continue using WhatsApp normally.

Dashboard

All Your Conversations in One Place

See what customers are asking, monitor Setloop's replies and open any conversation whenever you need to.

9:41

Ana Paula

+1 (555) ***-1234

Setloop active

Hi, do you have any availability tomorrow?

14:31

Yes, we do! Tomorrow I have 3pm or 5pm. Which do you prefer?

14:31

3pm works great

14:32

Great! ✅ See you tomorrow at 3pm. I just need your full name to confirm.

14:32
Reply myself
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WhatsApp connection

Official WhatsApp Business Connection

Setloop connects to your WhatsApp Business account through Meta's official integration.

Nothing needs to be installed on your phone.

After connecting, Setloop learns from your customer conversations and prepares your assistant for you to review and test.

Connecting WhatsApp does not automatically activate the AI.

You decide when Setloop starts replying to customers.

Who it is for

Built for Businesses That Talk to Customers on WhatsApp

Setloop can help if customers regularly send messages such as:

  • How much does it cost?
  • Are you open today?
  • Do you have availability?
  • Where are you located?
  • How do I book?
  • Do you provide this service?
  • How does it work?

If you answer the same customer questions every day, Setloop can handle many of those conversations for you.

Choose How Much AI Support Your Business Needs

All plans let you review and test your assistant before it replies to customers.

Essencial

For small businesses getting started with AI

$29/month
  • 3,000 AI-powered replies
  • Lead qualification & appointment booking
  • Voice message understanding
  • Multilingual replies
  • 10 voice transcription minutes
Most popular

Starter

For getting started with AI

$79/month
  • 10,000 AI-powered replies
  • Lead qualification & appointment booking
  • Voice message understanding
  • Multilingual replies
  • 30 voice transcription minutes

Growth

Scale your sales

$129/month
  • 30,000 AI-powered replies
  • Lead qualification & appointment booking
  • Voice message understanding
  • Multilingual replies
  • 150 voice transcription minutes

Every plan includes unlimited channels and unlimited automations. You pay for the replies you send.

7-day free trialNo credit card requiredNo contracts

See How the AI Would Answer Your Customers

Connect your WhatsApp Business. Setloop learns from your customer conversations and prepares your assistant for you to test.

No credit card. Nothing replies to your customers until you turn it on.

Frequently Asked Questions

No. Setloop works online and connects to WhatsApp Business through Meta.

No. They continue messaging your WhatsApp normally.

Yes. Setloop learns from your previous customer conversations, so connecting comes first. Connecting does not turn anything on: you review and test the assistant before it replies to anyone.

No. You decide when the automation is activated.

Yes. You can monitor and take over any conversation whenever you want.

No. The integration works with WhatsApp Business.

You can define how those situations should be handled and take over the conversation personally when needed.

No. Setloop understands what the customer wrote and generates a response based on the question and the information you provided about your business.

No. A traditional autoresponder sends a predefined message based on a rule or trigger. Setloop uses AI to understand what the customer is asking, answer using your business information and continue the conversation.